Read our terms and conditions guidelines before you contribute in any way to the site. All users of the site must accept and agree to abide by them.
Knowhow is a website anyone can contribute to. We invite you to join our community in a few different ways, but please read our community guidelines first.
Snapay reserves all the rights to amend these terms and conditions at any time without giving prior notice. It is the responsibility of the user to have read the terms and conditions before using the service.
Cancellation And Refund Policy Annexure- I
As a general rule, no refund will be provided until and unless such circumstances exist that the Website deems fit to refund the transaction money. A Buyer may submit a claim for a refund for a purchase made by emailing at support@snapay.in and providing a clear and specific reason for the refund request and the exact terms that have been violated. Whether a refund will be provided will be determined by the Website, in its sole discretion. Refund requests must be submitted within 10 days of the purchase or within any such duration, as indicated by the Sellers. In case a Buyer has a dispute with the Seller where he/she wants a refund for the amount paid to the Seller, Buyer should create a case using the link on the transaction mail within 10 days from the date of transaction/purchase or placing the Order. In case of failure to do so by the Buyer, he/she agrees that it absolves the Website from any responsibility to facilitate the resolution of such dispute. The Buyer agrees not to dispute/chargeback the transaction with his/her credit card issuing bank without informing or obtaining prior consent of the Website. 1% of amount will be deducted from your payment for cancellation.
A transaction may be reversed or charged back to your account if it is disputed by the Buyer, reversed for any reason by the Network, deemed to be fraudulent, deemed to be in violation of this Agreement, or we have any reason to believe that the transaction was not completed in good faith. For any transaction that results in a chargeback, the Website may withhold the transaction amount from your account. If your account has any pending resolution of any charge backs, the Website has the discretion to delay your next payout(s). The Website reserves the right to withhold from your account the amount of one or more transactions, if it believes that there is a significantly increased risk of a chargeback occurring on these transactions. The Website may also charge you a fee for each refund, or chargeback, or dispute incurred. If your account is incurring a significantly high volume of charge backs according to the Website, the Website reserves the right to (a) suspend your account, (b) increase processing fees, (c) withhold payouts, (d) increase holding period for your funds to be paid out, (e) implement a rolling reserve. The Website reserves the right to charge a "Penalty fee" from the Users, including Buyers and Sellers, for abusing the platform, towards the charges incurred for the investigation, operational handling and legal consultation charges.
Snapay is a mobile application that enables user to send money to friends and family using their email address. Users can also use the snapay mobile app to pay for goods and services at merchants that accept payment by snapay. For more information about how snapay works, users can review the FAQ on.
That upon placing an Order You are entering into a legally binding and enforceable contract with the Seller to purchase the Products and /or services from the Seller using the payment facility, and You shall pay the price as listed on the Website through any such instrument as provided used for the payment, to the Seller using payment facility.
That you shall be entitled to claim a refund of the Order placed (as Your sole and exclusive remedy) in case You do not get the confirmation of the Order placed. In case you do not raise a refund claim within the stipulated time than, Website or the Seller does not take the responsibility of the refund to be received by you, from your issuing bank.
That no refund shall be made once the Order is placed or confirmed, using the Website (unless the services are not provided appropriately by the Seller).
That website, undertakes utmost care to provide secure payment system, however, it is susceptible to hacking, virus attacks, malfunction
That the User shall provide accurate payment details to the secure payment system for making purchase on the Website
The information provided by User will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order.
The website expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Users credit/ debit card
That the User undertakes all payments subject to own risk and volition
The website shall not be liable for any loss or damage occurred to User arising directly or indirectly due to the decline of authorization for any transaction malfunction, errors and/or unscrupulous activities. We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly due to the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit
The platform and the services are only available for individuals aged 13 years or older. If you are 13 or older, but under the age of majority in your jurisdiction, you should review this agreement with your parent or guardian to make sure that you and your parent or guardian understand it.
During the registration process for members and merchants, we will ask you to create an account, which includes a sign-in name (sign-in name), a password (password), and perhaps certain additional information that will assist in authenticating your identity when you log-in in the future (unique identifiers). When creating your account, you must provide true, accurate, current, and complete information. You are responsible for the confidentiality and use of your sign-in name, password, and unique identifiers. You will promptly inform us of any need to deactivate a password or sign-in name, or change any unique identifier. We reserve the right to delete or change your password, sign-in name, or unique identifier at any time and for any reason