The following information is collected by or on behalf of Creddo.
At the time of registration, we ask for the following personal information. Name (First Name, Last Name); Mobile Number; Email ID; Date of Birth; PAN Card. Pursuant to the services consumed by You from time to time, we may explicitly seek additional information including address, payment or banking information, credit score, credit/debit card details and any other governmental identification numbers or documents. You may choose to provide such information if you wish to use the services provided by the App.
At the time of registration, we ask for the following personal information. Name (First Name, Last Name); Mobile Number; Email ID; Date of Birth; PAN Card. Pursuant to the services consumed by You from time to time, we may explicitly seek additional information including address, payment or banking information, credit score, credit/debit card details and any other governmental identification numbers or documents. You may choose to provide such information if you wish to use the services provided by the App.
We may, on your consent, request certain third parties to provide information about you to further personalize your experience on our website/app, and provide certain services that cannot be accessed by all users of the website/app.
We may use, store and process the information provided by you to (1) improve the services offered through the Creddo App, (2) create and maintain a trusted and safe environment on Creddo (such as complying with our legal obligations and compliance with our policies) and (3) provide, personalise, measure and improve our products and services.
We provide all our Users an option to request the deletion a specific account through the support section on the Creddo App. Following such request, we delete all such information related to the specific account including but not limited to profile information, card data, transaction details, reward details, referrals details, statement details, google oauth sessions etc. that we are not required to retain.
We use data collection devices such as “cookies”, etc. on certain parts of the App to help analyse the App Services, user interaction with the App, measure promotional effectiveness, and promote trust and safety. For the sake of clarity, “cookies” are small files placed on your device hard-drive/storage that assist us in providing the services offered through the App. Please be informed that we offer certain features via the App that are only available through the use of a “cookie”.
Creddo Private Limited reserves the right to change this policy from time to time. Any changes shall be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for latest information on our privacy practices.
Creddo Priavte Limited reserves the right to change this policy from time to time. Any changes shall be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for latest information on our privacy practices.
We are an ISO 27001:2013 certified company and have implemented required Information Systems Management System policies and procedures in order to maintain industry standard best practices and applicable controls. We have successfully completed “Data Localization” requirements as per Reserve Bank of India (RBI) guidelines. This means all our customer data securely resides inside on one or more data centres located within India. Creddo's use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements
In the event that you have a grievance regarding our privacy policy or data usage practices, you may reach out to our Grievance Redressal Officer at the details below: Grievance Redressal Officer: Mr. Atul Patro Email: grievance@creddo.club Grievance Redressal Officer shall redress the grievances within one month from the date of receipt of the said grievance.